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PBX Singapore

Cloud PBX, Hosted PBX and Business VoIP for Singapore companies

Modernize your office phone system with scalable Cloud PBX, SIP trunking, IP phones, call routing, IVR, remote extensions and business communication tools built for SMEs and growing teams.

Cloud PBX
Hosted phone system without heavy hardware investment.
SIP Trunking
Reliable VoIP connectivity for business calls.
Remote Extensions
Support office, branch and mobile teams.
Business Messaging
WhatsApp API, SMS and OTP communication options.
Business phone system

What PBX Singapore provides

PBX Singapore helps businesses replace or improve traditional office phone systems with hosted PBX, Cloud PBX, SIP trunking and VoIP solutions. The goal is simple: clearer call handling, lower infrastructure burden, and a phone system that can scale with your team.

Cloud PBX

Hosted PBX service for office, branch and remote communication.

Business VoIP

VoIP calling, SIP accounts and flexible call plans.

IP Phones

Yealink and compatible IP phone deployment support.

Call Features

IVR, extension calling, call routing, voicemail and recording options.

Core services

PBX and Cloud Communication Solutions

Choose the right combination of Cloud PBX, SIP trunking, IP-PBX, IP phones and business messaging for your Singapore business communication needs.

AlienCloud PBX
AlienCloud PBX
New Office Setup

Communication technology keeps your business ahead.

  • Low Upfront Costs
  • Advanced Features
  • Seamless Scalability
  • No Hardware Purchase
  • Save Upgrade Costs
Cloud PBX
Cloud PBX Solutions
Hosted

Experience the freedom of cloud communications with enterprise-grade features.

  • Call routing
  • Voicemail-to-email
  • Remote extensions
  • Global scalability
SIP Trunk
SIP Trunk Services
Reliable Connectivity

Connect your PBX directly to the internet with crystal-clear voice quality.

  • SIP account provisioning
  • Number porting
  • Codec optimization
  • Failover configuration
IP-PBX
IP-PBX Solutions
On-Premise

Full control over your internal telephony system on your premises.

  • On-site installation
  • Extension & IVR setup
  • SIP/PSTN integration
  • Disaster recovery
Customer engagement add-ons

Extend PBX with analytics, AI chatbot and WhatsApp API

For businesses that need more than voice calling, PBX Singapore can also position customer communication tools around reporting, automation and WhatsApp Business API messaging.

VoIP Analytics

Review call activity, missed calls, peak periods and response patterns to improve business call handling.

Learn More

WhatsApp AI Chatbot

Use AI auto-reply and live agent handover for faster WhatsApp customer support and enquiry handling.

Learn More

iwsapp WhatsApp Business API

Support marketing, utility, authentication and service messages with API integration, templates and reporting.

View WhatsApp API

Platform Expertise We Support

We specialize in integrating and supporting the best communication platforms for your business needs.

3CX Logo
3CX Phone System

A globally recognized IP-PBX software for Windows and Linux. We help you deploy 3CX on-premises or in the cloud.

3CX installation and licensing
Auto-attendant and voicemail setup
CRM & Microsoft Teams integration
Call recording and reporting
Yealink Logo
Yealink IP Phones & Equipment

Top-of-the-line IP Phones, Video Phones, and Conference Devices.

Supply of Yealink IP phones
Firmware updates and provisioning
Device configuration
User training
Yeastar Logo
Yeastar PBX Systems

Yeastar offers powerful and scalable PBX solutions for SMEs.

System design and extension setup
SIP Trunk and VoIP gateway integration
Remote user and mobile extension setup
Asterisk Logo
Asterisk Open-Source PBX

The world's most flexible and powerful telephony toolkit.

Custom Asterisk PBX development
IVR, call recording, and queue setup
Integration with databases and CRMs
Security hardening

Hardware Series

High-quality communication hardware to complement your systems

Yealink IP Phone Series

Yealink IP Phone Series

High-quality IP phones for all your business communication needs.

Crystal-clear audio quality
Wide range of models
Easy deployment and management
Call Center Headset Series

Call Center Headset Series

Professional headsets designed for call center environments.

Noise-canceling technology
All-day comfort
Multiple connectivity options

WhatsApp Business API

Enhance your customer interactions with our WhatsApp Business API solution

Get Started Learn More

Powerful Features

This powerful tool allows you to communicate directly with your customers

Programmable Messaging

Automate and schedule messages to engage with customers at scale

Chatbot Integration

Implement AI-powered chatbots for instant customer responses

Rich Media Support

Send images, videos, documents and more to enhance communication

Analytics and Reporting

Track message delivery, read rates and customer engagement metrics

Integration Capabilities

Connect with your CRM, ERP and other business systems seamlessly

WhatsApp Business API Use Cases

Versatile applications across multiple industries

Marketing

  • Bulk WhatsApp sending
  • Promotions or offers
  • Informational updates
  • Invitation for customers

Authentication

  • OTP, one time password
  • Account verification
  • Multiple steps verification
  • Account recovery verification

Utility

  • Logistic progress information
  • Transaction confirmation
  • Transaction updates
  • Post-purchase notifications

Servicing

  • WhatsApp conversation
  • Resolve customer inquiries
  • Sending catalogue

Industries

The WhatsApp Business API is a versatile tool for businesses to engage with customers on WhatsApp. It's used in:

  • Retail
  • Hospitality
  • Banking
  • Healthcare

Message Types

Various interactive message formats to engage your customers

Interactive Messages

List Message Reply Button Call to Action

Engage users with interactive elements that prompt responses

Product Messages

Multi Products Product Display Product Catalog

Showcase your products directly within WhatsApp conversations

Media Messages

QR Images Documents Location

Share rich media content to enhance customer communication

Reliable SMS Solutions

For Malaysia, Singapore, and Philippines

Trusted by businesses since 2009

Powerful Features

Everything you need for effective SMS communication

Global Coverage

Reach billions of mobile subscribers worldwide with our extensive network coverage

Detailed Reporting

5 status labels - Delivered, Undelivered, Pending, Sent, Failed with comprehensive analytics

2-Way SMS

Send and receive SMS replies directly to your email for seamless communication

SMS Scheduling

Deliver SMS at scheduled times for reminders, campaigns and timely notifications

Personalized SMS

Customize messages with customer names and details for higher engagement

Mobile App

Manage campaigns on-the-go via our Android app for ultimate convenience

SMS OTP Service

Secure One Time Password solution for user authentication

Enhance security in your apps, banking systems, and more with our reliable OTP service.

High Delivery Rates
99% success rate
Instant Delivery
Under 5 seconds
Secure & Reliable
Encrypted delivery
Easy Integration
Simple API

OTP Use Cases

  • User login verification
  • Password reset
  • Transaction confirmation
  • Account activation
  • Two-factor authentication
  • Fraud prevention
Industry Applications
Banking E-Commerce Healthcare Government Social Media

Cloud PBX Customers

Explore some of our customer setups and see how businesses are using Cloud PBX to improve communication and support daily operations more efficiently.

Cloud PBX Customer Cloud PBX Customer
PBX Singapore

Ready to modernize your business phone system?

Talk to our team about Cloud PBX, Hosted PBX, SIP trunking, IP phones, and business VoIP solutions for your office or multi-branch setup.